Our Service Policy

Quality Service

Our objective is to offer the best balloon trip in Cappadocia. We hope that your balloon flight is one of the highlights of your visit.

Safety and Insurance

Ballooning is a very safe adventure sport. Sultan Balloon Pilots are fully qualified, licensed and experienced Commercial Pilots.  All flights are conducted in accordance with the strict guidelines set and monitored by the Civil Aviation Authority of Turkey. We have a licence to operate from the Ministry of Transport (Licence Number 2006/1), and full passenger liability insurance, issued by one of Turkey’s leading insurance companies.

Supporting the Local Economy

Cappadocia is one of the world’s leading balloon destinations.  Sultan Balloons’ employment and purchasing policies are designed for maximum contribution to the local economy

Service Improvement

Sultan is a dynamic and vibrant company, constantly looking for new ways to improve the service. Suggestions are welcome from passengers on how to make the flight experience a more enjoyable one!